The Name Change Process is Almost Identical to Getting a New Connection

If you have ever applied for a new electricity meter in Pakistan, this process will feel very familiar. Power distribution companies (DISCOs) handle a Change of Name request through the exact same legal and technical pipeline as a New Connection.

You will use the same online portal (ENC Portal), submit similar property ownership record and go through the same verification steps by the Sub-Divisional Officer (SDO). The main difference is that no physical meter installation takes place—the utility company simply transfers the meter reference number to your legal identity in their central database and issues a new security deposit under your name.

Direct Portal Links

ENC Portal All WAPDA DISCOs
Track Application ENC Status Check
K-Electric Portal Karachi Consumers

Should You Update the Name or Keep the Old Owner's Name?

In Pakistan, thousands of property owners continue to pay electricity bills under the name of a previous owner, seller or deceased family member. While the lights stay on either way, keeping the old name comes with serious long-term risks.

Risks of Changing the Old Name
  • Unclaimed Disconnections: DISCOs deal with only registered bill holders in case of meter issues or disputes.
  • Tax & Banking Issues: Utility bill is not a valid document to prove address for bank account, passport renewal or NADRA verification.
  • Issues on resale of the property: The new owners will require clear utility accounts in your name before the settlement can proceed.
Advantages of change to your name
  • Official Proof of Residence: Provides you a legal document, accepted anywhere.
  • Solar Net-Metering Eligibility: If the bill does not match your CNIC, you are not eligible to apply for a Net-Metering solar connection.
  • Full Ownership Control: You have the legal right to request meter moves, tariff changes or security refunds.

Estimated Costs & Processing Time

You'll avoid surprises in the application process if you know the financial and time requirements from the beginning.

Estimated Fees and Charges

There is no application fee. But you must pay a Demand Notice for the security deposit transfer:

  • Stamp Paper (NOC / Affidavit): ~PKR 100 to 500
  • Security Deposit: Calculated on KWH rate of NEPRA (average PKR 1,500 – 5,000 for standard single phase residential meters).
  • Previous Deposit: Previous deposit balance can be refunded/adjusted as per DISCO rules.
Timeline of Processing

The name change process takes about 15 to 30 working days and has three main stages:

  • Document Verification: 3 – 7 Days
  • Demand Notice Issue & Payment: 2 – 5 Days
  • Billing System Update: Will be visible on your physical paper bill in 1-2 upcoming billing cycles.

Checklist of Required Documents

Take clear scanned copies (for online mode) or attested physical copies (for office submission):

  • Attested CNIC Copy: Valid copy of the new applicant’s identity card.
  • Proof of recent payment of electricity bill: No outstanding amount found.
  • Proof of property ownership: You have the registry, allotment letter, transfer deed or fard-e-malkiyat.
  • NOC/Affidavit:
    • Purchased Property: NOC issued by seller on stamp paper in case of purchase of the property.
    • Property Inherited : Death certificate of the deceased owner+Succession certificate or NADRA family registration certificate (FRC).
  • Witness CNIC Copies: Copies of CNICs from two witnesses or neighbors.

How to Apply (Choose 1 Method)

You can apply entirely online through the national portal or physically at your local distribution office.

Method 1: Online
Recommended
1
Visit Portal

Go to enc.com.pk or your provider’s portal (e.g. KE Live App).

Open ENC K-Electric
2
Select "Change of Name"

Input your 14-digit bill Reference Number to load connection details.

3
Upload Scans

Upload CNIC, Ownership Deed and NOC scanned copy.

4
Demand For Payment Notice

Download the issued Demand Notice and pay through bank branch or mobile banking.

5
Upload Paid Receipt

Re-upload the paid slip on the portal. Your name change updates within 1–2 billing cycles.

Track & Upload
Method 2: visit the Office
Office Visit
1
Obtain the Application Form

Visit your local DISCO Customer Services Centre / Revenue Office.

2
Physical Docs. Attachments.

Attach attested copies of CNIC, Registry, Paid bill & witness CNICs.

3
Hand over to SDO

Pass file to Sub Divisional Officer for verification.

4
Notice of demand for payment

Collect your Demand Notice voucher and make payment of security deposit at the counter of the bank.

5
Collect Stamp Receipt

Return the paid slip copy to the office & keep your stamped acknowledgment.

Pro Tip

Always request an official stamp or physical tracking receipt when submitting paper files at your local Sub-Divisional Office. Keep your Demand Notice receipt safe until your new name appears on the printed bill.

Directory of Power Companies (DISCOs)

Search for your local company to find where your connection is managed and access direct portal links:

Company Coverage Area Online Portal Link
LESCO Lahore, Kasur, Okara, Sheikhupura enc.com.pk
MEPCO Multan, Bahawalpur, Rahim Yar Khan, Sahiwal enc.com.pk
IESCO Islamabad, Rawalpindi, Jhelum, Attock enc.com.pk
GEPCO Gujranwala, Sialkot, Gujrat, Hafizabad enc.com.pk
FESCO Faisalabad, Jhang, Sargodha enc.com.pk
K-Electric Karachi & adjoining coastal areas ke.com.pk
PESCO Peshawar, Mardan, Swat, Hazara enc.com.pk

Frequently Asked Questions

No. Tenants cannot transfer property billing ownership. However, tenants can register their CNIC as an "Occupant" on the official PITC Portal (mnr.pitc.com.pk) for formal identity verification without altering owner records.
Open PITC Occupant Registration

Once your Demand Notice is paid and verified, it usually takes 1 to 2 billing cycles (30 to 60 days) for the printed paper bill to display your new name. You can track status anytime via the ENC Application Tracking Page.

There is no flat service fee, but you will be issued a Demand Notice for the Security Deposit Transfer under your name. The old security deposit from the previous owner can be adjusted or refunded according to DISCO policy.