You live in Khyber, Bajaur, Kurram or Waziristan and you need a meter. Your supplier is TESCO, the Tribal Areas Electric Supply Company. Its paper form is short and in Urdu. Even so, one blank line can send your file back. This guide reads that form box by box. It then shows what happens inside the TESCO office, and which division office covers your area.
Part 1: Choose paper or online
TESCO's website gives you two doors. Its "Apply New Connection" link opens the national ENC portal, which lists TESCO among the companies it serves. Its Forms Download page also has a printable "New Connection Form".
NEPRA's rules say the office must give you a receipt and a serial number either way. NEPRA also says online applicants may be asked to bring original papers before the meter goes in.
Part 2: Fill the TESCO form, box by box
The TESCO form is titled "Application and agreement for electricity supply". Its header says it covers single-phase connections up to 4 kW and was last revised on 29 May 2004. Tick one box at the top: domestic or commercial. Then fill these lines:
| Line on the form | What to write |
|---|---|
| (A) and (B) | Your name, and your father's or husband's name |
| (C) | Your CNIC number |
| (D) | Your full postal address |
| (E) | The address where the electricity is needed, if it is different |
| (F) | Owner or tenant. A tenant attaches the owner's permission letter and attested proof of ownership. |
| (G) | How many of each appliance you will run: bulbs, fans, air conditioners, heaters, washing machine, fridge or freezer, light plugs, power plugs and motors |
| (K) | Your total load in kilowatts |
Do not rush line (G). TESCO works out your load from it. If your total comes to more than 4 kW, this form is the wrong one. Ask the sub-division office which form to use, or apply on ENC.
The three papers to staple behind it
- Proof that you own the property.
- An attested copy of your CNIC, front and back.
- If you rent: the owner's permission letter, with attested proof of the owner's title.
Cut off the receipt slip at the bottom of page 1. The office writes your registration number and date on it. Keep it, because it is your only proof that you applied.
TESCO also posts a "Commercial Procedure" file. It adds two items to the list: the signed abridged conditions of supply, and an attested CNIC copy of a witness. Limited companies applying for industrial supply also need a board resolution naming the signatory, a certified copy of the memorandum and articles, and a certified Form-29. NEPRA's manual also lists a wiring test report from the Electric Inspector or an authorised wiring contractor. Carry it with you.
Part 3: What happens to your file inside TESCO
Page 2 of the form is for TESCO staff. It shows the exact path your file takes:
- RegistrationRegistration number, date, tariff group and priority number are entered.
- Paper checkThe Assistant Manager (Operation) approves it, or returns it to you to complete.
- Site checkThe connection supervisor notes whether a transformer exists, and whether a new transformer or grid station is needed.
- Dues checkThe detection supervisor confirms there are no old unpaid dues at that spot.
- Demand noticeThe Assistant Manager (Operation) signs off, and the demand notice is issued.
Two of these checks can hold a file up: the transformer question and the old dues question. Ask about both when you hand in the form.
TESCO's procedure file says you collect the demand notice from the office on the date written on your receipt. If you don't, it is sent by post. You pay it at the bank branch named on it. Any wiring test report goes in along with the security payment, and the office checks it. A release order and a service connection order then send the work crew out.
Part 4: Know the deadlines
TESCO follows NEPRA's Consumer Service Manual. It gives you 30 days to pay the demand notice. You can ask for 30 more days, but the request must reach the office at least three days before the due date. Paying in instalments may be allowed, with no mark-up. The meter is fitted only after full payment, though.
For loads up to 15 kW, the manual's Annexure III sets 30 days in total for TESCO's side of the work. If TESCO goes past that, ask the office for the reason in writing.
Part 5: Find the division that holds your file
Most applications start at a sub-division (SDO) office. TESCO's telephone directory page groups them under five operation divisions. If your file stops moving, call the division (XEN) office on these landlines:
| Division (where its office sits) | Sub-divisions listed | XEN office |
|---|---|---|
| Khyber (Industrial Estate, Hayatabad, Peshawar) | Jamrud, Landi Kotal, Barra | 091-5881843 |
| Northern (Ghallanai) | Ghallanai, Nawagai, Khar Bajaur | 0924-290126 |
| Hangu (office at Kohat) | Orakzai, Parachinar, Darra | 0922-513595 |
| Bannu | Miran Shah, Mir Ali | 0928-9270164 |
| Wana (office at Tank) | Wana, Jandola | 0963-511575 |
Above the divisions is the TESCO FATA operation circle at the 132 kV grid station in Danishabad, Peshawar. Its customer service centre number is 091-9218082. The head office is at WAPDA House, Shami Road, Peshawar, on 091-9212006 and 091-9212987, according to TESCO's Contact Us page.
TESCO's lists change when officers move. If a number does not answer, check the official page again before you travel.
Part 6: After the meter is on
Your first bill will carry a 14-digit reference number. You can open every later bill on our TESCO bill page. To guess what a month will cost, try the electricity bill calculator. Pay demand notices and bills only at a bank or through an official app, never to a person who promises a faster meter.
Quick checks from readers
Q. Is TESCO's form in English?
The form on TESCO's Forms Download page is in Urdu. NEPRA's manual says forms in both English and Urdu should be free at every sub-division, division and circle office.
Q. Can I use this form for a 3-phase meter?
No. Its header limits it to single-phase supply up to 4 kW. For a bigger load, ask your sub-division office for the right form, or apply on ENC.
Q. The house had a connection years ago. Is that a problem?
It can be. TESCO's detection supervisor checks for old unpaid dues at the site, and the form makes you promise to pay any that turn up. Clear them first.
Q. I rent a shop in Landi Kotal. What extra paper do I need?
The owner's permission letter, along with attested proof of the owner's title. Tick "commercial" at the top of the form.
Q. Who do I call if the demand notice never arrives?
Start with the sub-division that took your form, and quote your registration number. If that fails, call the division office from the table above.
Sources: TESCO website: Forms Download (New Connection Form and Commercial Procedure PDFs), the telephone directory page, Complaint Redressal, Contact Us and What We Do; ENC portal, enc.com.pk; NEPRA Consumer Service Manual (January 2021), chapter 2 and Annexure III. All checked on 9 November 2026.
