Apply for a WASA Lahore Water and Sewer Connection

A new house or shop in Lahore needs an official WASA connection. An illegal tap is a fine and a cut supply, not a shortcut. The path is the same four stages: form, site visit, demand notice, then the crew on the main.

This is WASA Lahore, part of the Lahore Development Authority. Rawalpindi uses a different new-connection process. Karachi is KWSC. A wrong name on a Karachi water bill follows the KWSC name-change guide. If you already have an account, check the WASA Lahore bill before you apply for a second one. The zone on that bill is the office that should take the file.

Residential

Houses, flats, and residential buildings. The connection size follows the plot, from 5 marla upward. The later bill is explained in the WASA Lahore tariff guide.

Commercial and industrial

Shops, plazas, offices, service stations, and industrial units. These use a larger pipe and a commercial or industrial deposit. A house connection used as a shop is back-billed at the commercial rate.

Papers to Take

Collect these before you go to the sub-divisional office or fill the form on wasa.lahore.gop.pk. A missing page is what sends the file back.

DocumentWhat they check
CNIC or NICOPA clear copy, attested by a gazetted officer of Grade 17 or above. An overseas applicant uses NICOP plus passport details.
OwnershipRegistered sale deed (registry or intiqal), a fard from the Revenue Department dated within three months, or an allotment letter from LDA, the Punjab Housing Authority, or Metropolitan Corporation Lahore.
Approved site planStamped by LDA or the municipal corporation. For a multi-storey building or a plaza, the plan must show tanks, the pump room, and the plumbing shafts.
A neighbour's WASA billShows the inspector where the main is, what the pressure is like, and which sub-division code the street uses.
NOCWhen the plot is rented or shared and the owner is not the applicant.

The Four Stages

1

Submit the form

Pick it up at a WASA one-window centre or download it from wasa.lahore.gop.pk. Write the plot size in marla or kanal, the covered area, the connection size (½ inch, ¾ inch, 1 inch, or larger), and whether it is residential, commercial, industrial, or educational. Towns are handled by an Executive Engineer and an SDO. The named ones include Nishtar, Shalimar, Ravi, Data Gunj Bakhsh, Gulberg, Allama Iqbal, and Samanabad. Your bill, or the zonal office list, tells you which counter.

2

Wait for the site visit

The SDO sends an inspector. They look for a water main and a sewer within reach, the width of the street, whether the road has to be cut (and who must permit that, the local council or LDA), and how many feet of pipe run from the main to your boundary. If there is no main in the street, owners can apply together to the Executive Engineer for an extension. WASA then costs a new distribution line. That cost can be shared under a development scheme. It is not the same fee as a connection on a street that already has a main.

3

Pay the demand notice before it expires

After the survey, WASA adds the connection fee, the security deposit, road restoration, and the sewer joining charge, and issues a bank challan. Pay it at the Bank of Punjab branch named on the notice, or through an approved bank channel, before the date on the challan. A monthly bill paid in EasyPaisa is not this payment.

4

The crew taps the main

The SDO checks the paid receipt and issues a work order. The team taps the main, fits the ferrule, lays the pipe to your boundary, joins the drain to the sewer, and installs a meter where that tariff category uses one. After the challan is paid, installation is usually 7 to 15 working days, if the survey already said the main is there.

What Changes the Fee

WASA does not publish one price for every plot. The challan moves with plot size, commercial use, pipe diameter, and whether the street is asphalt, concrete, or brick. Treat the ranges below as categories. The rupee figure is the one on your demand notice, and the Punjab government revises it.

PropertyTypical connectionWater and sewer feeSecurity
Residential, up to 5 marla½ inchBase tariffRefundable base deposit
Residential, 5 to 10 marla½ to ¾ inchMid tierStandard deposit
Residential, 10 marla to 1 kanal¾ to 1 inchHigher gradeExtended deposit
Residential, above 1 kanal1 inch or largerPriced from the surveyHigh-capacity deposit
Shop or small plaza¾ to 1 inchCommercial multiplierCommercial deposit
Industrial unit or service station1½ inch and aboveBulk rateIndustrial security

Once the meter is in, or the plot is billed unmetered by area, the monthly charge is a different document. Read it in the tariff guide, then track it on the bill page. Email alerts send that bill when it is issued. Water will still arrive only in the tubewell windows. A new connection does not mean a 24-hour supply.

Change the Name When You Buy the House

A connection left in the seller's name blocks a later sale, a deposit claim, and a clean bill. Clear the arrears first. The duplicate bill has to show the account paid.

  1. Get the name-change form at the sub-divisional office, or from the WASA site.
  2. Attach the new owner's CNIC and two passport-size photographs.
  3. Attach the sale deed, an LDA or society transfer letter, or an inheritance certificate.
  4. Attach a recent bill that is paid in full.
  5. Submit the set to the SDO. They issue a fee slip. After that payment is checked, the next bills carry the new name.

What WASA Will Disconnect

What they findWhat follows
A water or sewer connection with no fileImmediate disconnection, back-dated billing, and a fine
A suction pump on the municipal mainThe pump is taken, and a penalty notice is issued. Pump only from your own underground tank. The timings guide explains why the main cannot be sucked.
A shop running on a residential connectionThe tariff is converted, and the commercial rate is back-billed
A broken meter seal, a bypass, or a changed readingRecovery that can reach 24 months of the highest estimated use
Untreated chemical waste or silt into the sewer, from a factory, laundry, or car wash, with no trap or treatmentThe premises can be sealed, and a case opened under environmental law

Enforcement squads do surprise checks. An illegal tap is also why a neighbour's pressure drops. Low pressure or dirty water on a legal connection goes to 1334 and the complaint offices, not to a second illegal pipe.

Frequently Asked Questions

Once the demand notice is paid and the survey already found a main, installation is usually 7 to 15 working days. A street with no pipeline is a separate extension file, and that takes longer than a tap on an existing main.

Yes. File a name change at the zonal office with the sale deed or registry, the new owner's CNIC, and a bill that shows the arrears are clear.

Neighbours can apply together to the Executive Engineer for a pipeline extension. WASA prepares a technical estimate for a new distribution main. The cost may be shared under a municipal scheme. Ask the zonal office which EXEN covers that street before you file one house at a time.

Unmetered homes are charged from the plot area, in marla or kanal, and the annual rental value assessed by the Punjab Excise, Taxation and Narcotics Control Department. Metered homes pay for the volume they use. Both are set out in the tariff guide.

Call 1334, go to the sub-divisional complaint desk, or file it on the Punjab Citizen Portal. Check the supply timings first. A dry tap between the morning, afternoon, and evening windows is often the schedule, not a failed connection.