Pick up your latest IESCO bill. Lay it flat. It looks busy, but it only does four jobs: it says who you are, what you used, what you owe and by when.

We will go through it in that order. The meanings below come from NEPRA's Consumer Service Manual, which lists what every electricity bill should contain, and from IESCO's own FAQ. Box positions can change when bills are redesigned, so look for the name of each field.

Don't have your bill? View it on our IESCO bill check page with your reference number.

Part 1: Who you are

Reference No.

A dedicated number given to your connection for identification. You need it to check and pay the bill.

Name and address

The name and address of the consumer. Bought a house and the bill is in the old owner's name? IESCO says a change of name is applied for like a new connection.

Tariff

Your category, such as residential or commercial. It decides the NEPRA-approved rates you pay.

Load and meter no.

Load is the sanctioned load of your connection. The meter number identifies your billing meter.

The bill should also show your division, sub-division and feeder name, plus contact numbers for complaints and for your XEN and SDO.

Part 2: What you used

This part is about your meter. Check it against the meter at home.

  • Reading date: the day your meter was read.
  • Previous reading: the reading taken on last month's reading date.
  • Present reading: the reading taken on this month's reading date.
  • Units consumed: the units used in the billing period. If your meter is defective, this is an average.
  • Snapshot: a picture of the present meter reading.
Seeing "def est"? IESCO's FAQ says this means your meter was declared defective. You get an estimated bill based on the same months last year. The meter should be replaced. If it is not replaced in 2 to 3 months, contact your sub-division.

The bill also has a billing history. It shows 12 months of bills and payments. Our IESCO bill history guide explains how to use it.

Part 3: What you owe

This is where most questions come from. Here is each charge in one line.

On the billWhat it means
Cost of electricityThe cost of your units at your tariff's rates (or of average units if the meter is defective).
Fixed chargesA charge set in the tariff terms and conditions.
GSTGeneral Sales Tax, levied by the Government of Pakistan.
EDElectricity Duty, levied by the provincial government.
Other chargesItems such as Fuel Price Adjustment (FPA), Quarterly Tariff Adjustment (QTA), Financing Cost surcharge, PTV fee and withholding tax.
InstallmentsAny amount due under installments allowed by the competent officer.
Deferred amountAn amount the company has deferred.
ArrearsUnpaid amount from earlier bills.

Definitions: NEPRA Consumer Service Manual, bill contents table.

Want to know the rates behind these numbers? See our IESCO tariff and bill calculator guide. For fixed charges in more detail, read electricity bill fixed monthly charges.

Your bill may also have a QR code. Our IESCO bill QR code guide explains what it is for.

Part 4: By when

Issue date

The day the bill was issued to you.

Due date

The last day to pay the "within due date" amount. If it falls on a holiday, it moves to the next working day.

After due date

The amount if you pay late. It adds the Late Payment Surcharge (LPS).

The amount payable within due date is the total of all current items, including any arrears.

Your 60-second bill check

  1. Is the name, address and tariff right?
  2. Does the present reading match your meter?
  3. Do the units look normal next to your billing history?
  4. Are there arrears you already paid? IESCO's FAQ says these can be corrected if you show your previous bill's bank receipt.
  5. Note the due date and pay before it.

Something wrong? Use our IESCO complaint guide or call 118.

Frequently asked questions

It is a dedicated number given to your connection for identification, as defined in NEPRA's Consumer Service Manual. You use it to check your bill online and to pay it.

According to IESCO's FAQ, it means your meter has been declared defective, so you get an estimated bill based on your use in the same months last year. If the meter is not replaced within 2 to 3 months, contact your sub-division.

NEPRA's Consumer Service Manual says that if the due date falls on a holiday, the due date becomes the next working day.

Arrears are the unpaid amount of earlier bills. They are added to the amount payable within the due date.

Compare the present and previous readings with your meter. IESCO's FAQ says meters are read once a month on the reading date shown on your bill, and if your meter was not read, you should inform your sub-division. A big difference can lead to over or under charging that should be corrected.

NEPRA's Consumer Service Manual says the billing history should show billing by the company and payments by the consumer for 12 months.

Sources: NEPRA Consumer Service Manual, section 6.4 "Electricity bill" (as published on iesco.com.pk); IESCO FAQs. Checked 10 October 2026.